PRODUCT CARE

- Recommended for best results and longest wear - 
  • GLASS PENDANTS (necklaces, pocket watches, earrings, and bangles)

If the glass appears dirty, wipe with a damp paper towel.

Avoid contact with water or extreme humidity. This could severely damage your pendant. Items may not be returned due to water damage or weather conditions.

  • POCKET WATCH

Remove protective film over watch component when your pocket watch is received. To start or adjust the time, pull the crown of the pocket watch up, turn counter-clockwise to set the time, & push the crown down to set. Repeat as needed.

To replace the battery on your pocket watch, remove the back of the watch using a small tool such as tweezers or pliers. Replace the battery and reassemble the watch. Here is a short video on how to change your battery in less than 2 minutes:

 

  • CHAIN

Chain can become discolored by lotions, perfumes, and oils from your skin. Store in a sealed bag to maintain color the longest. Clean with mild soap, water, and a soft cloth.

  • BANGLES

Bangles can become discolored by lotions, perfumes, and oils from your skin. Clean with mild soap, water, and a soft cloth. 

Because bangles, charms, and jump rings are made with soft metals, movement can occur when the bangle hits a hard surface. Check your jump rings regularly to ensure they are fully closed as to not lose any charms from your bangle. Jump rings can be closed with small pliers. Replacement charms can be purchased if lost. Email hello@ellieandjames.com for assistance.